Services and Maintenance
Our Services
As a leader in smart sanitation product development, we recognize that maintaining a high standard of hygiene and reliability for public toilets requires an extensive and effective service network.
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Our services are designed to support the operation, upkeep, and continuous functionality of IPtoilet units across regions, ensuring each facility is user-ready at all times.

01
Operation & Maintenance
Proper maintenance is essential for the consistent functionality of IPtoilet units. Through regular inspection and servicing, we help ensure each unit remains hygienic, efficient, and operational over the long term.
02
Training Programs
We’ve developed specialized training modules for both cleaning and technical staff working with our partners. These modules are tailored to equip staff with essential skills in sanitation management, maintenance, and troubleshooting, ensuring that each facility operates smoothly and consistently.
03
Vandal-Resistant Design & Durable Components
IPtoilets are constructed with vandal-resistant materials, with components securely encased under stainless steel cladding. This robust design ensures longevity and reduces the need for frequent maintenance, protecting critical components from damage.
04
Patented Pressure Jetting System
Our patented pressure jetting system with a conical spiral nozzle efficiently cleans and sanitizes each unit, much like a car wash.
The system is programmed to pre-wet the pan before use, flush after each use, and regularly clean the platform and walls. For added safety, the system operates only when no human presence is detected within the cubicle.
05
Spare Parts & Tool Provision
Each IPtoilet is delivered with spare parts and essential maintenance tools, empowering on-site teams to handle minor repairs and routine maintenance independently. This support reduces downtime and keeps each unit in optimal condition.
06
Remote Assistance & On-Site Support
For remote troubleshooting, we offer video call assistance to guide local teams through issue resolution. In cases where issues
cannot be solved remotely, our technical staff are dispatched to provide hands-on support and resolve any concerns effectively.
07
Online Monitoring & Predictive Analysis
Our monitoring software allows for real-time tracking and predictive analysis of each IPtoilet unit. By identifying potential
issues in advance, we help prevent breakdowns, enabling proactive maintenance and maximizing uptime.